The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.

Famous Quotes / Frederick P. Brooks

Authors: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Frederick P. Brooks: "The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure."

Quotations about

Action	Boss	Discipline	Disclosure
Distinguish	Explicitly	Full	Give
Guaranteed	Himself	Information	Invariably
Knew	Managers	Must	Once
Orders	Paragraph	Phone	Picked
Problems	Report	Response	Reviewing
Solve	Squelch	Status

Quotes by Power Quotations

The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure. - Frederick P. Brooks