Famous Quotes / Donald A. Norman
Donald A. Norman: "After all, if you have the majority of customers, then what you do becomes the standard. Your competitors have little choice but to follow. If you are the leader, then having a nonstandard infrastructure is a bad idea. Ultimately, it leads to extinction."
| Becomes | Choice | Competitors | Customers |
| Extinction | Follow | Having | Idea |
| Infrastructure | Leader | Leads | Little |
| Majority | Nonstandard | Standard | Ultimately |
| Your |